Case StudySports UXHeuristic Evaluation

Case Study: UX Reconstruction of a Real-Time Sports Application (Vol. 1)

01.

Strategy & Vision

Japan's Sponavi Baseball Express app serves one of the most engaged sports fan communities in the world — but its UX had accumulated years of incremental additions without strategic oversight. This redesign begins with a structured audit.

02.

Execution & Design

Heuristic evaluation identified a consistent pattern: information users needed urgently was buried beneath information they needed occasionally. Navigation reflected internal product categories rather than the actual sequence of a fan's match experience.

03.

Impact & Growth

Competitive analysis revealed that leading international sports apps with the highest engagement shared one philosophy Sponavi hadn't adopted: they treated the fan's emotional state as the primary design constraint, not the data taxonomy.

04.

Conclusion

Three principles emerged to guide the redesign: prioritise the liv

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